Welcome to THIVID TECHNOLOGIES PRIVATE LIMITED (“we”, “our”, “us”). This User Agreement (“Agreement”) governs your use of our website, services, and marketplace platform. By accessing or using our website, you agree to comply with and be bound by this Agreement.
1. Acceptance of Terms
By registering, browsing, or using our website:
You confirm that you are at least 18 years old or of legal age in your jurisdiction.
You agree to follow all terms and conditions outlined here and in our related policies (Privacy Policy, Refund Policy, etc.).
2. Account Registration
You must provide accurate, current, and complete details when creating an account.
You are responsible for maintaining the confidentiality of your account and password.
You are fully responsible for all activities that occur under your account.
3. Use of Marketplace
You agree:
To use the marketplace only for lawful purposes.
Not to misuse, interfere with, or damage the site or its services.
Not to engage in fraudulent activities or unauthorized transactions.
To comply with all applicable laws, including tax and e-commerce regulations.
4. Product Listings & Purchases
Product listings are created by sellers. We are not responsible for the accuracy, quality, or safety of listed products.
Purchases made on the platform are subject to seller-specific terms, including shipping, delivery, and refund policies.
5. Payments
Payments must be made through authorized payment methods available on our platform.
We reserve the right to cancel or refuse any transaction if fraudulent or suspicious activity is detected.
Users are responsible for any applicable taxes or fees associated with their purchases.
6. Returns & Refunds
Returns and refunds are subject to our Refund & Returns Policy and individual seller policies.
7. User Conduct
You agree NOT to:
Post or share false, harmful, abusive, or illegal content.
Infringe on any intellectual property rights.
Manipulate ratings or feedback.
Impersonate others or provide false information.
8. Intellectual Property Rights
All website content, including logos, images, text, and software, is protected by intellectual property laws and belongs to THIVID TECHNOLOGIES PRIVATE LIMITED or its licensors.
You may not use, reproduce, or distribute any content without written permission.
9. Suspension & Termination
We reserve the right to:
Suspend or terminate user accounts at our discretion.
Block access for violations of this Agreement or fraudulent activity.
Remove any content that violates our policies or legal obligations.
10. Limitation of Liability
We are not liable for:
Any damages or losses from the use or inability to use our website.
Transactions between buyers and sellers on our marketplace.
Unauthorized access to your data due to your negligence.
11. Third-Party Links
Our site may contain links to external websites. We are not responsible for the content or practices of third-party sites.
12. Changes to Agreement
We may revise this Agreement at any time. Changes will take effect when posted on the website. Continued use of the site means you accept the updated Agreement.
13. Governing Law
This Agreement shall be governed by the laws of India. Any disputes shall be resolved in the courts of India.
14. Contact Information
If you have any questions regarding this User Agreement, please contact us at:
Email: info@thivid.com
Phone: +91 9876543210
Business Address: 801 & 802, 8th Floor, Manjeera Majestic Commercial,
JNTU Hi-Tech City Road, KPHB, Kukatpally,
Hyderabad, Tirumalagiri, Telangana, India – 500072